Privacy Policy

Who we are

This website, digitalkreativa.com, is run by PT Digital Kreativa Teknologi (“Digital Kreativa”, “we”, “us”), Jl. Ulin blok Q no 7, Komplek Budi Agung, Sukadamai, Tanah Sareal, Bogor, Jawa Barat, Indonesia. You can reach us about privacy at [email protected].

What this policy covers

This policy covers visits to this website and the messages you send us through the contact details published on it. It describes how the website is built today: a static site with no user accounts, no sign-up and no forms.

It does not cover the services of other companies that you reach from this website (such as WhatsApp, Instagram or Google Maps), which have their own privacy policies. Information exchanged during a client project is outside the scope of this policy and is handled as agreed with that client.

Summary

• Like any website, the services that deliver it receive technical information from your browser, such as your IP address. Our site is hosted on Cloudflare and loads its heading font from Google Fonts.
• Google Analytics only runs if you press Accept analytics, and only on the live digitalkreativa.com site. Until then no analytics tag is loaded and no analytics cookies are set.
• Your analytics choice is saved in your browser’s local storage for up to 180 days so that the site can respect it.
• You can change your mind at any time with Cookie settings at the bottom of every page.
• If you email, call or message us, we receive what you send and use it to reply to you.

Hosting and security (Cloudflare)

The website is hosted on Cloudflare Pages and delivered through Cloudflare’s network. To send each page and file to your browser and to protect the site, Cloudflare processes technical information about each request, such as your IP address, the address of the page or file requested, the time of the request, and the browser and device information your browser sends (for example its user agent and the referring page).

Cloudflare may also run automated security checks on visits. These checks can show a brief browser verification step and may set a security cookie in your browser. Your browser may also send network error reports to Cloudflare if a page fails to load. These security and delivery functions are not affected by your analytics choice.

Cloudflare handles this information under its own privacy policy: Cloudflare privacy policy (opens in a new tab).

Web fonts (Google Fonts)

Every page loads the Poppins typeface from Google Fonts (fonts.googleapis.com and fonts.gstatic.com). When a page loads, your browser connects to Google to fetch the font, so Google receives your IP address, browser information and the address of the site that requested the font.

This is not analytics, and it is not controlled by the analytics choice: the font is requested whether you accept, reject or make no choice. Google describes how it handles this information in the Google privacy policy (opens in a new tab).

Analytics (Google Analytics)

With your permission, we use Google Analytics 4, a service from Google, to count visits and see which pages are read, so that we can improve this website.

When it runs

• Only after you press Accept analytics in the banner or in Cookie settings. Before that, the Google Analytics tag is not loaded and no analytics cookies are set.
• Only on the live site, over HTTPS at digitalkreativa.com and www.digitalkreativa.com. On preview and test addresses analytics stays off even if you accept.
• It stops when you reject or withdraw (see Changing or withdrawing your choice).

What is sent to Google

• One page view each time a page loads, including the page address. Before it is sent, the address is reduced to the page path plus any campaign parameters beginning with utm_; other query parameters and the part after # are removed. Campaign parameters contain whatever the link you followed put in them.
• The information Google’s tag collects from your browser and device to measure a visit, such as your IP address, browser and device type, screen size, language, approximate location derived by Google, and the referring page.
• Depending on settings in our Google Analytics account, Google’s tag may also record certain interactions automatically, such as scrolling or clicks on links that lead to other websites.

Our website code does not send custom events, does not report clicks on our email, phone or WhatsApp links, and turns off Google signals and advertising personalisation for this tag. This website does not load advertising tags.

Who handles it

Google processes analytics data on its systems and keeps it according to the data-retention settings of our Google Analytics account and Google’s own policies. We see the results as reports in Google Analytics. More information: How Google uses information from sites that use its services (opens in a new tab).

Cookies and browser storage

We distinguish between the record of your choice, which this website keeps in your browser, and the analytics cookies that Google Analytics sets only after you accept.

If your browser does not allow this site to use local storage, your choice only applies to the page you are viewing, and the banner asks again on the next page.

Changing or withdrawing your choice

Select Cookie settings at the bottom of any page to see your current choice and change it. If you reject analytics after accepting it:

• analytics stops on the current page straight away and is not loaded on later pages;
• the Google Analytics cookies this site set in your browser (_ga, _ga_*, _gid, _gat* and _gac_*) are deleted;
• information already sent to Google is not deleted by this step.

Your choice applies to the browser and device where you made it. You can also clear cookies and site data for digitalkreativa.com in your browser settings, or block cookies there.

When you contact us

This website has no contact form. You can reach us by email, phone, WhatsApp or Instagram using the details on the site. When you do, we receive the information you choose to share, such as your name, email address or phone number, your organization and the content of your message.

We use it to reply to you, to discuss a possible project, and to keep a record of our correspondence. Messages are carried and stored by the providers of those channels, such as our email service provider, your phone or messaging provider, WhatsApp and Instagram (both Meta services), each under its own terms and privacy policy. The “Open in Google Maps” link takes you to Google Maps.

Please do not send sensitive personal information or confidential business information through these channels until we have agreed how it should be handled.

This policy does not set a fixed period for keeping correspondence. If you would like us to delete a message you sent us, please ask (see Your requests and rights).

Processing outside Indonesia

We are based in Indonesia. Cloudflare, Google and the providers of the communication channels above operate internationally, so information handled by them may be processed and stored in other countries, whose data-protection laws may differ from those where you live.

Security

The website is delivered over HTTPS and has no accounts, passwords or forms that store information on our side. However, no website, network or communication channel is completely secure, and we cannot promise that information sent over the internet will never be intercepted or accessed without permission.

Your requests and rights

You can ask us about the personal information we hold about you, or ask us to correct or delete it, by emailing [email protected]. Depending on the law that applies to you, you may have further rights, for example to object to or restrict certain uses, or to complain to a data-protection authority. We will consider each request and respond as the applicable law requires. We may need to confirm your identity before acting on a request.

For information held by Cloudflare or Google, you can also use the tools and contact options those companies provide. Withdrawing your analytics choice in this website does not delete data already held by Google.

Changes to this policy

We may update this policy, for example when the website or the services it uses change. The date at the top of the page shows when it was last updated. If a change affects how analytics works, the banner may ask for your choice again.

Contact

See also our Terms of Use.